Quality Management and Product Safety

Excellence in Furniture Quality Management and Product Safety Assurance

Quality management and product safety are fundamental to success in the furniture industry. Greenacre Technical Services provides comprehensive support for achieving and maintaining the highest standards of quality and safety certification, including ISO9001, BSI Kitemark and FIRA compliance schemes.

 

Core Services

Certification Support

  • BSI Kitemark Certification
  • Gap analysis and readiness assessment
  • Documentation development and implementation
  • Process alignment with BSI requirements
  • Audit preparation and support
  • Certification maintenance guidance


FIRA Compliance

  • Compliance scheme implementation
  • Testing regime development
  • Documentation and record-keeping systems
  • Staff training and competency development
  • Ongoing compliance monitoring


Quality Management Systems

  • System design and implementation
  • Process documentation and control
  • Quality manual development
  • Standard Operating Procedures (SOPs)
  • Internal audit programs


Product Safety Framework

  • Risk assessment methodologies
  • Safety testing protocols
  • Compliance documentation
  • Technical file preparation
  • Safety marking requirements

Specialised Areas

Manufacturing Quality Control

  • In-process quality checks
  • Final inspection protocols
  • Quality control points identification
  • Measurement systems analysis
  • Defect prevention strategies

Supply Chain Quality Assurance

  • Supplier quality management
  • Incoming material inspection
  • Supplier audit programs
  • Quality agreements
  • Performance monitoring

Documentation and Reporting

  • Quality management documentation
  • Compliance records
  • Test reports management
  • Certification documentation
  • Performance reporting

Training and Development

  • Quality awareness training
  • Product safety education
  • Internal auditor training
  • Documentation training
  • Continuous improvement programs

Key Benefits

  • Achieved and maintained BSI Kitemark certification
  • FIRA compliance assurance
  • Enhanced product quality and safety
  • Reduced quality costs
  • Improved customer satisfaction
  • Strengthened market position

Our Experience

  • Successfully implemented BSI Kitemark certification programs
  • Developed and maintained FIRA compliance schemes
  • Created comprehensive quality management systems
  • Established product safety frameworks
  • Trained quality management teams

Our Approach

  • Practical, industry-specific approach
  • Integration with existing systems
  • Focus on sustainable implementation
  • Clear documentation and procedures
  • Ongoing support and guidance